Privacy policy

Privacy Policy – Mycart.online

This Privacy Policy describes how Mycart.online (“we”, “our”, or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, browsing activity, and interactions with the Site. We may also collect additional information when you contact us for customer support.

“Personal Information” refers to any information that can identify an individual.

Device Information

We automatically collect:

  • Browser type
  • IP address
  • Time zone
  • Cookies data
  • Pages or products viewed
  • Search terms
  • Site interaction data

Purpose:
To load the website correctly, improve performance, and analyze customer behavior to optimize our store.

Collection method:
Cookies, log files, pixels, and similar tracking technologies.

Sharing:
Shared with Shopify and analytics providers.

Order Information

We collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details

Purpose:
To:

  • Process and fulfill orders
  • Arrange shipping
  • Send confirmations and invoices
  • Prevent fraud
  • Provide customer support

Sharing:
Shared with Shopify, payment providers, and delivery/shipping partners.

Customer Support Information

We collect information you provide when contacting us, including messages and order details.

Purpose:
To respond to inquiries and provide support.

2. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors.

If you believe a child has provided us with data, please contact us to request deletion.

3. Sharing Your Personal Information

We share your Personal Information only with trusted service providers, including:

  • Shopify (store platform)
  • Payment processors
  • Shipping and fulfillment companies
  • Analytics and marketing tools

We may also disclose information if required by law or to protect our rights.

4. Behavioural Advertising

We may use your Personal Information to show targeted advertisements or marketing we believe may interest you.

We use services such as:

  • Google Analytics
  • Meta (Facebook/Instagram) Ads
  • Shopify analytics

You can opt out here:

5. Cookies

We use cookies to:

  • Enable shopping cart and checkout
  • Remember preferences
  • Analyze traffic and performance
  • Improve user experience

You can disable cookies in your browser, but some features may not work properly.

6. Data Retention

We retain your Personal Information only as long as necessary to fulfill orders and legal obligations, unless you request deletion.

7. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data

To exercise these rights, contact us below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

9. Contact Information

If you have any questions or concerns, you may contact us at:

Email: Mycartonline8@gmail.com
WhatsApp: +961 81 450 911
Website: Mycart.online